Vacancies

At SportMalta, we are determined to get as many people as possible participating in sport. This means building a state of the art network of clubs, coaches, facilities and volunteers in every community through building partnerships fit for a new era in sport. These are big challenges and that is why we are looking for people to play a vital role in delivering our sport strategy. As well as being a fantastic work place, our job opportunities are a great way of advancing in your career.

Staff Development and training has always been within the SportMalta policy and commitments. SportMalta on regular basis organizes staff seminars with a variety of topics to enhance staff development on the day to day operations. Regular staff development courses are also organized, including first aid, fire fighting, life guard saving skills, coaching courses, computer courses, management course and teaching skills development.

Recruitment of  Clerk  

Jobsplus Permit No. 304/2025

SportMalta is the national entity for sports under the responsibility of the Ministry for Education, Sport, Youth, Research and Innovation, which has as its main objectives the promotion and encouragement of the development of increased participation in sports in Malta, as well as the fostering of cooperation in sports with local and international bodies and entities for the encouragement and promotion of the development of sport programmes and initiatives.

Main Duties

• To perform standard office procedures including scheduling appointments, processing mail, sending emails, photocopying and scanning, answering phone calls, ordering supplies, typing and filing

• To file all documents, papers, letters and records for quick and easy access and retrieval; to maintain and update files; to ensure that all outgoing files are registered, easily traced and tagged

• To handle all telephone queries at the Facility and respond to routine enquiries, take messages and direct them accordingly

• To maintain the various booking and reservations systems operational

• To handle the customer care duties and the operator system for recording and storing information and liaise with service providers to ensure the efficient running of the facility

• To control clients that will be entering the Facility to ensure that all necessary payments have been affected

• To collect and reconcile daily income emanating from the facilities

• To perform supervisory duties in facility to ensure that clients are being dealt with satisfactorily

• To provide service to visitors requiring special attention such as families with small children, teachers with students and persons with special needs

• To ensure customer satisfaction by establishing a high degree of good rapport with them and deal with dissatisfied customers in a satisfactory manner

• To keep oneself updated on Company activities/products/services so as to answer enquiries in a professional manner

• To administer basic firefighting and first aid when and if required

• To ensure a high quality/standard of work and service throughout

• To greet and welcome guests as soon as they arrive at the reception area and direct visitors appropriately

• To ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) available

• To support the day to day operations of the facility and assist in any activity of the Department as necessary

• To answer, screen and forward incoming phone calls and provide basic and accurate information

• To receive and sort daily mail and emails

• To provide assistance and guidance to existing and potential participants (parents / guardians) and clients about the facility and the various services offered

• To communicate via meetings, telephone, e-mails, letters, SMS and any other form used with internal and external clients as necessary

• To maintain reception area and all common areas in a clean and tidy manner at all times

• To operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer

• To maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

• To keep updated records of office expenses and costs and inventory of stock and order supplies when needed

• To keep oneself updated on Company activities/products/services so as to answer enquiries in a professional manner

• To ensure a high quality/standard of work and service throughout

• To maintain the general office filing system

• To assist in any clerical duties as necessary

• To assist in any other activity of the Programmes Department as necessary

• To perform any other duties which may be assigned from time to time.

Knowledge, Skills and Experience Required

• Must answer telephone calls in a polite and friendly manner

• Must follow general office procedures and practices

• Must communicate effectively with Company departments and take and forward complete and accurate messages

• Must have a professional appearance that reflects the corporate image

• Must seek to help and assist all clients and visitors

• Comfortable multi-tasking and prioritizing tasks without guidance

• Must possess good interpersonal and customer care skills

• Have good written and verbal communication skills in Maltese and English

• Proficient in Microsoft Office.

Qualifications Required

·         School Leaving Certificate

·         4 Ordinary Level SEC Grade 1-7 (MQF Level 2) and/or 6 months proven experience in a similar position

·         A clean and recent Police Conduct

Application together with the below documents are to be sent to be sent to hr.sportmalta@sportmalta.org.mt by 17^th April 2025:

1. CV
2. Copy of ID Card
3. School Leaving Certificate
4. Copy of Qualifications as required above
5. Clean and recent Police Conduct